Terms & Conditions
Home Match Tickets & Season Tickets
All children under 14 must be accompanied at the Club at all times by an adult (age 18 years or over). Failure to arrive at the Club with an adult will result in the child being denied entry.
Season Ticket purchasers will reserve their standing area or seat for the entirety of the relevant season purchased for the 23 League Matches. All preseason and Cup Matches will need confirmation of their online ticketing account to secure their reservation and submit payment by the date communicated by the Club.
(a) Issue of Match Tickets & Season Tickets
To gain admission to the Laithwaite Community Stadium, the Match Ticket or Season Ticket must be presented in its entirety at the appropriate entrance. The Match Ticket or Season Ticket permits you to occupy the area or seat indicated on the ticket.
The Club reserves the right at its discretion to adjust your seat allocation by one in order to allow maximum capacity.
Ticket Categories: Old Age Pensioners (OAPs) must be aged 65 or over. Next Gen must be aged 17-22. Under 17 must be aged 14-16. Under 14 must be aged 13 and under. Disabled supporters may pay the age-related price. Those in possession of eligibility requirements will be entitled to a free carer ticket once proof of eligibility is provided.
A Carer is free of charge if one is required. An application will need to be submitted and accepted prior to attending any matches with a free Carer. A Carer is issued a complimentary Match Ticket or Season Ticket card. Carers cannot attend matches on a Season Ticket without the person they are caring. Carers will have to pay for any matches they wish to attend alone.
Supporting documentation is required to demonstrate eligibility for a concession rate which must be provided on entry to the Ground. The Club reserve the right to refuse entry to or eject from the Ground for violations of this policy, and no refund shall be payable to the holder. The holder may be asked to pay the correct pricing if the supporting documentation does not support the purchased ticket category.
(b) Changes to Dates, Refunds & Exchanges
The Club cannot guarantee that a Match will take place at the time or date released. Your Match or Season Ticket will be valid for admission on the date of the rearranged Match. If you cannot attend the rearranged date, you are responsible to contact the Club to arrange a refund. Such requests will need to be requested no later than 48 hours prior to kick off.
Season Tickets refunds will only be granted in extenuating circumstances by the Club’s discretion. A Season Ticket Holder must make any requests for refunds in writing to the Ticket Office. No refund can be made in respect of matches not attended. Refunds for Season Tickets will incur a £50 cancellation fee.
A Season Ticket holder can request a temporary relocation to another area of the Ground or seat within reason at no additional cost. The request will have to be submitted no later than 48 hours prior to kick off.
Outside of the free seat/area swap dates for individual Matches, Season Ticket holders wishing to relocate their seat for the season will be subject to an administration fee of £25 and includes your replacement Season Ticket card.
Match and Season tickets are subject the Club's Ground Rules & Regulations.
(c) Lost or Stolen Season Tickets
To gain admission to the Club the Match Ticket or Season Ticket must be presented in its entirety at every Match.
The Club is not obliged to admit or issue any other form of ticket for that Match if you have forgotten your Match Ticket or Season Ticket card. If a Match Ticket duplicate is issued, the Club may require a non-refundable £5 administration charge. If a Season Ticket duplicate is issued in respect of an individual Match, the Club may require a non-refundable £5 administration charge.
If, in the Club’s opinion, a Season Ticket is damaged, lost, stolen or destroyed, a replacement Season Ticket shall be issued by the Club after the payment of a non-refundable administration charge of £25.
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Terms of Sale
Match Tickets are non-refundable. Refund requests will only be considered in exceptional circumstances and on a discretionary basis via written confirmation no later than 48 hours prior to kick off.
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(a) Our Contract
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